Refund policy
Because all press-on nail sets are made to order and handled as a personal care product, all sales are final.
Returns and refunds
- No returns are accepted.
- No refunds are issued.
- We do not offer exchanges.
Order issues (please contact us)
If there is an issue with your order, please reach out within 48 hours of delivery with:
- Your order number
- Clear photos of the issue
- A brief description of what happened
If approved, we’ll offer a solution such as a replacement for the affected item, or store credit, depending on the situation.
Not covered
We are not responsible for:
- Incorrect sizing submitted by the customer
- Normal wear and tear
- Damage caused by application, removal, or daily activities
- Lost or stolen packages after delivery is confirmed
Contact
Email: hello@ejimaanails.com
Instagram: @ejimaanails
